From the report, many digital platforms with more than 5 million users are required to publish compliance reports every month and highlight the types of complaints received and the actions taken to address these account users. This ban took place in June-July, from June 16 to July 31. This is based on 594 complaint reports received during this period. Of the total 594, 137 are for account support, 316 for ban appeals, 45 for other types of support, 64 for product support and 22 for security-related issues. The report highlights that the ‘Account Actioned’ category means that some remedial action was taken based on the report which included account blocking or recovering previously blocked accounts based on complaints. WhatsApp, in its report, reveals that most account suspensions or terminations occur due to the use of automated or bulk messages or spamming of other users. WhatsApp bans more than 8 million accounts every month to prevent abuse of the platform.
